Elisabeth Embry talks with Christina Harbridge, CEO of Allegory Inc and author of Swayed: How to Communicate for Impact, about different ways her company goes around rewarding her employees that leads to better customer interactions, how to convince others to implement the changes you want to see happen, turning your desires into a habit, and more.
[2:05] Christina gives bonuses based on thank you cards, not money collected
[7:42] A complaint means a person stands for something
[12:18] How do you get company leadership on board with the changes you’re trying to make?
[16:24] Avoid using your intelligence as a weapon
[20:52] How do you turn this advice into a habit?